Shipping Policy
We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy carefully to understand our delivery timelines and procedures.
Processing Time
Orders are typically processed within 1-3 business days.
Please note that orders are not processed or shipped on weekends or public holidays.
Delivery Time
Our standard delivery timeframe is between
- 5 to 10 business days worldwide
Delays may occur due to factors such as:
-
Stock availability
-
High demand periods
-
Customs processing (for international orders)
-
Unexpected courier delays
Tracking Information
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your shipment's progress.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us at info@nuvanta-shop.com We will work with the courier to resolve the issue as soon as possible.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you realise there is an error, contact us immediately.
Out of Stock Items
In the event that an item is out of stock after your order is placed, we will notify you and provide an estimated restock date. You may choose to wait, receive a partial shipment, or request a refund for the unavailable item.
For any further questions regarding shipping, feel free to reach out to us at info@nuvanta-shop.com.